1-(844)-666-8343    #101-2131 Hartley Ave,Coquitlam

Service & Repairs

Furnace Repairs in Surrey, Langley, Fraser Valley, West Vancouver and throughout the Lower Mainland Area

Do you find your central heating and air conditioning bills are much higher than last year?
Is your furnace not heating your home and water as you would like? Or, worse still, is your furnace refusing to switch on at all?

At Moore & Russell HEating of Coquitlam, BC, our expert HVAC contractor and engineers will do a furnace repair in a fast, efficient and cost-effective way so that you can be snug and warm again before you know it.

We offer 24/7, same-day HVAC emergency electric and gas furnace service and furnace repair and can also fix your malfunctioning:

  • Gas Water Heaters
  • Heat Pumps
  • Gas Furnaces
  • Programmable Thermostats
  • Air Conditioners
  • Ductless Splits
  • Packaged Systems
  • Zoning Systems
  • Ventilation Systems

For more details, just call our HVAC contractor and furnace repair team on (844) 666-8343 or e-mail us at info@mrheating.com.

Why choose Moore & Russell for your BC furnace repair?

Moore and Russell Heating and Cooling is a family run business which has been operating out of Coquitlam, British Columbia since 1963.
For more than 50 years we have been repairing, maintaining and installing furnaces and HVAC systems throughout Langley, Surrey, the Fraser Valley, metropolitan Vancouver and BC’s Lower Mainland area.  In all that time we have gained vast experience with just about every make and model of heating and air conditioning system to become available on the Canadian market over the last half century. So it is very rare for us to come across an HVAC system that we haven’t repaired and maintained at least once in the past!  This is why we are so confident in our abilities to repair all makes, models and sizes of furnace and gas - from those installed in private residences to larger commercial and even industrial HVAC systems. Our skilled and experienced HVAC repair team is made up of trained and licensed gas fitters, refrigeration mechanics, sheet metal workers and electricians.

Furnace repair not replace

Wherever possible and whenever it makes financial sense, we will do all we can to get your old furnace & air conditioning up and running again rather than trying to convince you against your better interests to install a totally new heating system.

So no matter whether your gas or electric furnace, water heater, water pump, thermostat, or any other aspect of your heating and cooling system is mal-functioning and in need of repair, our qualified and skilled engineers at Moore and Russell will do everything we can to put it right.

How we work?

  1. Before embarking on any furnace repair we will discuss with you the symptoms of the problems you are experiencing.
  2. Then we will carry out a thorough inspection of your furnace and overall heating system to find out whether every part is functioning as it should.
  3. Once we have diagnosed the problem we will explain to you how we think we can best take care of your furnace and air conditioning repair to get it up and running again in a timely and cost effective way.
  4. Once you approve our suggested heat repair plan we will get to work right away to make sure that your gas or electric furnace is once again heating your home as it should by the end of the day.

We travel in well-stocked heat repair vehicles that carry a very wide variety of the most common spare and replacement parts for most makes and models of electric and gas furnace, thermostats, water heaters, pumps, and other essential heat repair parts, so we can often fix your issue in our first, call-out visit.

Clean, efficient, respectful workmanship

To protect your home while we are working we always:

  • Use drop sheets to cover and protect floors.
  • Remove every trace of debris on completion of your HVAC repair job.
  • Start up your gas or electric furnace and other HVAC equipment in front of you so that you can see it is operating properly and effectively
  • Review what we have done with you and answer all of your questions.
  • Ask you to sign off only when you are completely satisfied with the work we have done.

The day after making your ac furnace repair or other type of HVAC repair our Customer Service Comfort Advisor will call you to double check that everything is functioning as you would wish, to find out if you were satisfied with our workmanship and installers, and to answer any questions you may have forgotten to ask the previous day!

Ongoing maintenance programs

Once we have your system running at peak performance again we will invite you to sign up for our Home Smart Planned Maintenance Program which will entitle you to 10% off your next scheduled annual inspection and tune-up costs, as well as a discount on the costs of spare parts and repairs.

An annual maintenance and safety check-up and tune-up really is the best way to get the most out of your HVAC equipment and to ensure that it continues to perform at its best for many more years.

Our licensed gas technicians offer a 25-point inspection of gas furnaces during which they will check for potentially dangerous carbon monoxide and gas leaks and will verify that all parts are operating as intended.

Similarly, our licensed electricians will inspect and tune up all the electrical components of your heating and cooling systems to ensure that they are operating efficiently and effectively.

Click here to find out more about Moore and Russell’s gas furnace and other maintenance programs.

Our radius of operation for furnace and other types of HVAC maintenance, repairs and installation

We work within a wide radius of the Coquitlam area and have repaired numerous furnaces in Surrey, Langley, Port Maple, as well as in the Fraser Valley and further afield in the metropolitan Vancouver area.

Other HVAC services from Moore and Russell

Our skilled HVAC team are also experts at assisting you in custom designing a brand new heating and cooling system from scratch – to suit the specific needs of your home or workplace.

We like to work with the highly reputable Lennox brand of heating and cooling systems because we know they are reliable, durable, cost effective in operation and generally give great satisfaction to our clients.

The Lennox range includes water heaters, ductless split a/c systems, heat pumps, central air conditioning units, forced air furnaces and other types of heating and cooling equipment.

For more information about these or any other type or product or service provided by Moore and Russell of Coquitlam, BC, please:

Telephone (844) 666-8343 or

E-mail us at info@mrheating.com.