Moore & Russell Blog

7 Signs You Need a New Furnace Now

7 Signs You Need a New Furnace Now

7 Signs You Need a New Furnace Now Know When It’s Time to Let Go of Your Old Home Furnace Homeowner pop quiz: what are the signs to look for when your aging furnace has reached the end of its life? Is it obvious–like when it stops suddenly one cold winter day and no longer […]Read More

Supply Chain Scarcity: What If I Need to Buy a New Furnace?

Supply Chain Scarcity: What If I Need A New Furnace? We can thank the pandemic for supply chain issues in Canada, including laptop and car shortages—oh, and bathroom tissue!    With scarcity like this, what to do if your family needs to buy a new furnace? Could a Canadian family really go the entire winter without heat?      Supplies Are Very Limited This Season, Get Your New Furnace Now!  A “wait-and-see” approach may not work […]Read More

Who Needs a Protection Plan, Anyway?

Furnace Protection Plan: What Are The Benefits We thought we would skip the furnace protection plan, my husband and I, when we purchased our first home.  We were young and poor, we thought.  What could happen, we thought? What happened, exactly, was the need to replace the most expensive part of our furnace—out of pocket. The furnace guy seemed sorry to have to […]Read More

Carbon Monoxide Poisoning in the Home

Carbon Monoxide Poisoning In the Home Why Your Older Furnace May Be a Health Risk If you suspect a carbon monoxide poisoning or a leak from your furnace, evacuate everyone from your home immediately.  Then contact us 24 hours a day, 7 days a week for emergency service.  A technician came by my home to examine my furnace for a carbon monoxide leak. “Having a […]Read More

Indoor Air Quality (IAQ) & Coronavirus Covid-19

Indoor Air Quality (IAQ) & Coronavirus Covid-19 The COVID-19 pandemic has caused many homeowners to re-think indoor air quality.  After all, the Covid-19 virus spreads through droplets and aerosols—and people who are indoors or in enclosed spaces close to one another, are particularly at risk. Washing hands, sanitizing surfaces, wearing face masks and keeping 2 metres apart have defined our COVID pandemic behaviour. But what happens when a […]Read More

Why Buying a Furnace Is Better Than Renting a Furnace

Why Buying A Furnace Is Better Than Renting a Furnace To buy a furnace or to rent a furnace? A technician comes to your house and gives you the news no homeowner ever wants to hear: the furnace is on its last legs, or even worse, broken.  Once the shock sets in, you ponder that replacing that older furnace […]Read More

Everything You Need to Know About Heat Pumps & Rebates in British Columbia

Heat Pumps & Rebates BC: Everything You Need To Know Heat Pumps: A 2-in-1 Home Comfort System A perfect hybrid of cost, comfort & convenience, heat pumps offer an ideal year-round home comfort solution for houses in a moderate climate – for example, Vancouver and the surrounding area. They are also well-suited for homeowners who […]Read More
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Is Your Home’s Indoor Air Clean?

Is Your Home’s Indoor Air Clean? Find out what contaminants you and your family could be breathing in at home and the impact they can have on your health. You may not be able to see them, but the average house is a perfect petri dish for a whole host of dangerous pollutants that many of us breathe in every day without knowing it.  […]Read More

Moore & Russell’s New Home Furnace Buying Guide

Moore & Russell’s New Home Furnace Buying Guide Expert Information on Home Heating Costs, Energy Efficiency, Installation & More for Vancouver and the Lower Mainland Area Cost | Efficiency | When to Invest & What to Look for | Installation Whether it’s from age, wear & tear, or a breakdown that’s beyond fixing, replacing your […]Read More

What to Look for In a New Water Heater

What To Look For In A New Water Heater Near the end of the average water heater’s lifespan, you might see signs that yours is on the way out. We’ve seen every stage in the life cycle in our day; M&K has over 35 years of experience installing water heaters in the Vancouver, St. Thomas, […]Read More

How to Protect Your Home During COVID-19

How To Protect Your Home During COVID-19 Novel coronavirus, otherwise known as COVID-19, has changed life as we know it for the foreseeable future. As we hunker down indoors, some of us may be wondering about how protected we are from COVID-19 and what other measures we should be taking to ensure our safety. M&K […]Read More

Strange Noises Coming from Your Air Conditioner | Air Conditioner Maintenance or Repairs

Air Conditioner Maintenance: Strange Sounds Coming from Your Unit Strange noises coming from your AC Air conditioners are built to run quietly. Any out of the ordinary noises are cause for concern. Call a pro as soon as you notice any of the following noises coming from your AC and you might still avoid an expensive repair […]Read More

Why Are My Energy Bills in Vancouver So Expensive? | How to Spend Less Cooling Your House with AC Maintenance

How To Spend Less Cooling Your House With AC Maintenance Why are my energy bills in Vancouver so expensive, and how can I save without sacrificing comfort this summer? Families in Vancouver have the same problem as families across Ontario. Keeping the house cool when the temperature gets above 30C can get expensive, so you […]Read More

Gas Fireplace Safety for Children & Pets

Gas Fireplace Safety For Children & Pets As the temperature continues to drop, you and your family will be spending more time cozying around your gas fireplace. And while it’s a great way to add ambiance and warmth, a gas fireplace can also be dangerous to eager children or excitable pets. In fact, government regulations came […]Read More

Air Quality Tips for Pet Owners

Air Quality Tips For Pet Owners How do you keep pet dander and hair under control? Do furnace filters make a difference? Shedding is one of the least convenient parts of owning a cat, dog, or a gerbil. Most pets will spread their hair or fur all over your flooring and fabrics. Even hypoallergenic dogs […]Read More

What is Considered a High Efficiency Furnace?

Is natural gas environmentally friendly? What is considered a high efficiency furnace? These are just some of the questions you may be asking yourself when faced with the task of reducing your carbon footprint. Canada is the largest consumer of energy in the world and the second largest producer of greenhouse gases. In today’s day […]Read More

Thermostat Wars – Living with a Temperature Sensitive Person

Thermostat wars, where people sneakily reset the temperature, are a well-worn cliché, but many families do have one member that’s more temperature sensitive than the others. There’s a lot more to temperature sensitivity than preference, so how do you find a temperature that works for everyone? H2: What Makes Someone Temperature Sensitive? Age, height, weight, […]Read More

Does Closing Vents Save Energy in Your Home?

Of all the heating and cooling myths out there, the concept of closing vents to save energy in your home is one of the most common beliefs that is often debated. But does this theory hold any truth? Let’s separate fact from fiction and take a closer look at whether closing vents actually helps or hinders your home. The […]Read More

Air Conditioning Facts and Myths

Another summer is upon us, and it’s time to get our ACs ready. But there are many different air conditioner myths out there. How do you sort the fact from the fiction? Central air was in more than 30% of homes in 2009, with that number believed to be much higher now. With so many homes […]Read More

How and Why You Should Fireproof Your Home

According to the Office of the Fire Marshal and Emergency Management (OFMEM) 49% of fires with loss that occurred in Ontario between 2012 and 2016 were in residential occupancies. Loss fires are fires that resulted in dollar loss, injury or fatality. With numbers this high, it makes good sense to fireproof your home. Here are […]Read More

Things to Consider When Buying a New Furnace

Sometimes, buying a new furnace is an important part of taking good care of your home during those cold winter months. But it can feel like a huge and overwhelming process. The last thing you want to do is go out and impulsively spend thousands of dollars on whatever model seems best without really knowing […]Read More

What is a Non-Condensing Tankless Water Heater? What is the Alternative?

What is a Non-Condensing VS Condensing Tankless Water Heater? You just started exploring the potential of buying a tankless water heater and you stumbled on a couple terms you don’t understand: Condensing tankless water heater Non-condensing tankless water heater You probably get the tankless part. These water heaters don’t store water in a tank for you to […]Read More

When Should I Choose a Two-Stage Furnace?

When Should I Choose A Two-Stage Furnace? Tweet There is a lot to consider when deciding whether or not to buy a two-stage furnace, including the seasonal temperature swings in Vancouver and, obviously, your budget. Families living in Vancouver and the surrounding area don’t often need the same kind of furnace output as families in North Bay, for […]Read More

The Real Reasons to Own Your New Tankless Water Heater

The Real Reasons To Own Your New Tankless Water Heater You probably found your way here because you’re having problems with your water heater. Before the problems started, when was the last time you thought about your water heater? Unless you wake up and are forced to have a cold shower or notice the hot water […]Read More

How Buying Your Hot Water Tank is More Affordable than Renting

Hot Water Tanks: Buying Is More Affordable Than Renting If you’re like most homeowners in Vancouver and the surrounding cities and towns, you rent your water tank. It’s what your parents did. It’s what many of your colleagues do. It’s what everybody does! But it’s not the only option, and it’s not even the most affordable […]Read More

What is a Good SEER Rating for My AC?

What Is A Good SEER Rating For My AC? If you are the kind of person who needs the best of the best, a good SEER rating for your AC is the highest on the market (at time of writing, 23 SEER). But the platinum package, highest efficiency air conditioner might not be right for everybody. In […]Read More

Ways to Save on Your Insane Air Conditioning Bills & Other Expenses

Ways to Save On Your AC Bill & Other Expenses It’s possible to spend less money on your bills over the remainder of the summer without sacrificing any of the comfort and convenience you need at home. Most household bills come from just a couple places in the summer, and it doesn’t take hefty sacrifices […]Read More

Humidifiers in Vancouver | Keep Your Home Comfortable

Whole-Home Humidifiers: Why They Are Good For Your Home Do you keep a humidifier in the bedroom through the winter? In the kids’ bedrooms? Anywhere else in the house? Some families leave space for a humidifier in every room, filling them all every day and going room to room before bed, turning each unit on […]Read More

A Smart Home Upgrade | Buy a New Water Heater in Vancouver

When To Replace Your Water Heater Your water heater works constantly, and if it’s more than 8 years old, it probably works harder and wastes more energy than any appliance in the house. So: It’s at a higher risk of breaking down (because it’s old). It costs you more money to run (because it’s not nearly as […]Read More

Work Smarter & Save Money | New Year’s Resolutions For Your HVAC System

HVAC System New Year’s Resolutions: Work Smarter & Save Money Make your HVAC system really work for you (and cost your family less) in 2018 Like most, you probably made a few casual resolutions for 2018. Lose weight & eat better. Spend less on unnecessary expenses. Plan a trip. Find a new job. You also […]Read More

Spring Cleaning for Your HVAC System | Everything You Need to Stay Efficient

HVAC Spring Cleaning: Everything For An Efficient System The important spring cleaning tasks for your HVAC system Spring cleaning can become a long, annoying chain of tasks. And it feels longer than it is when all you want to do is get out and shake off the winter cobwebs. It’s easy to run out of […]Read More

My Furnace Is Leaking Water When The AC Is Running

My Furnace Is Leaking Water When The AC Is Running Sure, it can sound like a serious problem, but most of the time this is just an indication of a clogged drain. It’s usually not an expensive repair item, but you shouldn’t ignore it because of this minor stature. Ongoing moisture and standing water around […]Read More

When Should I Replace My Water Heater

When Should I Replace My Water Heater Not sure when you should replace your water heater? Your water heater works as hard as any other home comfort appliance. And if it kicks the bucket unexpectedly, it’s almost as bad as losing heat on a cold winter night. The best solution is to replace your water […]Read More

How we assess your AC

How We Assess Your Air Conditioner Our fast and easy process to assess your air conditioner At first glance, it may look bleak. You know you’re going to need either an AC repair or a new air conditioner. But you want a professional you can trust to help you make the most informed decision about your options. […]Read More

Why do air conditioners freeze?

Why Do Air Conditioners Freeze? If it’s not a blizzard outside and your air conditioner is covered in ice, shut it off immediately! Then pick up the phone and give us a call to schedule a service call to diagnose the problem. It may be a relatively easy problem to fix, but if you don’t get […]Read More

What’s Best for You? Single Stage, Two Stage or a Modulating Furnace?

Single Stage, Two-Stage or Modulating Furnace: Which One Is Best? Great, you’re searching for a new furnace and you understand that each furnace is different. But you’re not really sure how, other than the fact that each is described differently by the manufacturer. There is a bunch of jargon you don’t really get, and shouldn’t get. If […]Read More

Humidity and Your Home This Winter

Humidity And Your Home This Winter Winter air is so, so dry, and a whole house humidifier is the best way to keep that dryness from ruining your winter cheer. Even humidity throughout the home is more important than many homeowners know. It’s not just a comfort thing. It’s a quality of life thing. Don’t believe […]Read More

Is It Time to Replace My Water Tank

Is It Time To Replace My Water Tank? When is it time to replace your hot water tank? It could be right now! Maybe the right time was 2 years ago, or maybe you’re just fine as you are. There are 5 clear signs your water tank is on its last legs: Water isn’t as […]Read More

What if My Carbon Monoxide Alarm Goes Off?

What If My Carbon Monoxide Alarm Goes Off? Like your smoke alarms, the carbon monoxide (CO) alarms in your house (and we hope you have them in your house) monitor the air in your home and ring the alarm when smoke or carbon monoxide is detected in the house. But a house fire and CO exposure are two very different things. […]Read More

How to Take Care of Your AC Between Service Visits

How To Take Care Of Your AC Between Service Visits Seasonal air conditioner maintenance is probably the most important way to extend the lifespan and maintain the efficiency of your central air conditioning system. Ordinary wear and tear over the course of weeks and months can cause your AC to overwork, struggle, overheat and eventually shut down. […]Read More

What Overheating Does to Your Body

What Overheating Does To Your Body Our bodies have to constantly balance temperature, and you only have about 3 degrees Celsius flexibility on the heat inside your body before you are in serious trouble. Here’s exactly what overheating does to your body, and why you need to keep your air conditioner in like-new shape so you don’t have to […]Read More

What’s a Mini Split Ductless System? Is Ductless Air Conditioning Good?

What’s A Mini Split Ductless System? Are They Good? Most home comfort systems follow the conventional form where an air conditioner outdoors is paired with a heating appliance (usually a furnace) indoors. The indoor unit circulates warm or cool air through ducts to every room in the house. But what if your old home wasn’t built […]Read More