About Moore & Russell Heating & Air Conditioning
Home comfort solutions in Vancouver, Coquitlam and surrounding communities.
Our Home HVAC Services
What Sets Us Apart
- Satisfaction Guaranteed – 70% of HVAC issues stem from improper installation. We make sure that when we perform a central air conditioning installation, it’s done Just Right™.
- Customer Service Done Right – We know how it feels to invite a strange person into your home, so we make sure to treat you and your home with the courtesy you’d expect from a company with a We Respect You™ guarantee. We promise to be polite and punctual and clean up after ourselves when we are finished with your AC install.
- Right TimeTM Certified Professionals – Our team has G1, G2, 313A & 313D, 308A, ODP, Wardflex, and Supervisor Training Program & IHSA Health and Safety Education Program for Contractor Safety Essentials certifications, and all our technicians are Right TimeTM certified. We undergo continuous training to ensure we can provide you with the best possible AC installation service.
- Ratings You Can Rely On – Our customers have given us a 5-star rating on Google, so you know we work hard and don’t quit until the job is done right. We take pride in our work and make sure that pride is reflected in our handiwork and craftsmanship.
Our Guarantees
We have the utmost confidence in our work and our people and want to make sure you do, too. That’s why we offer a 2-year guarantee to repair, replace, or refund. Whatever you need until you’re 100% satisfied.
Why Choose Us?
1
No Loopholes™
Up to 2 years after the installation date we ensure 100% satisfaction with your system performance or your money back. No Loopholes™, no problem.
2
No Hassles™
If your new furnace breaks down within the first 2 years of installment, we’ll fix it for free within 24 hours or give you $1000 for you troubles. No Hassle™, no headache.
3
Just Right™
We guarantee that any furnace we install will keep you comfortable. If your system isn’t providing a consistent temperature anywhere within 5 years of the installation date, we’ll fix it up to and including replacing the entire system, totally free. No fluctuations, Just Right™.
4
We Respect You™
We pride ourselves on always acting with integrity and promise to treat your home with the utmost care and respect. If we don’t meet your expectations in any way, you’ll receive our Five Year System Check-Up Package™ totally free of charge. We Respect You™ and your home.
Guaranteed Comfort
We aren’t satisfied until you’re satisfied, guaranteed.
Always Ready
We are always available, 24/7 365 for any HVAC emergency you might have.
Trusted Experience
We have been operating since 1963, which means we have over 60 years of expertise to offer.
Technological Expertise
All of our technicians are Right Time™ certified and continuously trained to maintain excellence.
Community Focused
We operate in the Vancouver area and have been for over 6 decades, which means we’ve gotten to know our neighbours.
Exceptional Reviews
We maintain a 4.7-star rating on Google for a reason; we care about our work.
Book a heating, cooling or indoor air quality service with Moore & Russell today.
What Homeowners Say About Us
“I’m always happy with the M&R service techs and Jeff A. was no exception. He answered all my questions and then when I left for an appointment I understand he did the same for my partner. And the techs always speak highly of the installer, Ray O, who did a great job also 4 years ago, so it seems the quality runs through the company. Highly recommend. Plus the Mitsubishi ductless is reliable and efficient, no problems in 4 years.“
